FAQ
What is a CD Key?
Instead of going to the shop to buy a physical copy of a game, an online membership, or a top-up card, gamers are buying CD Keys because it’s more convenient, faster, and cheaper than buying physical copies.
When you buy a game key from upcdkey.com, we send you a CD Key you can enter on your Xbox, PlayStation, Nintendo, or PC. Once you have entered the key, your game will begin to download, and you’ll be playing in a few short minutes.
Is it safe to buy CD Keys from upcdkey.com?
How do you deliver the keys?
When you choose either PayPal, Credit Card or Apple Pay as your payment method, the email address associated with your PayPal / Apple Pay account is set as the default email address to receive the code. You can choose to change the email address to receive the code before checking out.
How long will it take my keys to arrive?
If your key hasn’t arrived after 10 minutes please contact customer support via Email: info@upcdkey.com.
I didn't get my key, what should I do?
If you purchased with either PayPal or Apple Pay, please check the email account associated with these payment methods if it’s different to the one you selected when checking out.
If your key hasn’t arrived within 10 minutes of your order, please contact our friendly support team via Email: info@upcdkey.com as well as online customer message. They will assist you.